+44 (0)333 900 1123
info@issuecentre.com

Incident
Management

Take back control of your helpdesk with
Ticket Management as it should be

 
 

  • Helpdesk Software

    An easy, fast, powerful ticket management system is essential to an efficient helpdesk, happy staff and happier customers. IssueCentre isn't about the technology, it's about providing you real business benefits:

  • Get the job done

    Clean, efficient design to get the job done without hassle.

  • Remove the Overwhelm

    Stop that drowning feeling and get back in control of your helpdesk.

  • Stop missing things

    No more random emails, paper scraps or missed callbacks.

  • Get your customers Raving

    Get everything in order and your customer's will love the service you give.
IssueCentre is a Ticket Tracking and management system for companies and user groups of all sizes. It provides fast data entry, extensive configurability and easy management. IssueCentre has been tracking tickets for 10 years and its ease of use and extensive management information make it a hit with users at all levels.

So much better than so many overcomplicated rivals that try and cover all IT management, IssueCentre focuses purely on Helpdesk ticketing and ensuring its always easy, powerful and obvious to use.

With IssueCentre being browser based and so easy to use, deployment is a breeze. What's more with both hosted and purchase options available we believe that we've got all the issues covered!
 

  • Dashboard
    Give your managers a better real-time view of your system.

  • Surveys
    Send your customers surveys and report on their opinions.

  • Full Audit
    Tracks every event, protecting you and your agents.

  • Highly Customisable
    Easily tailor IssueCentre for your business.

  • Browser Based
    No software install required by agents or clients.

  • Future Proof
    Proven technology and standards secures your investment.