+44 (0)333 900 1123
info@issuecentre.com

Helpdesk Software


IssueCentre has all the features that you would expect from a good Helpdesk Software solution. Our Helpdesk software is both powerful and easy to use.


Helpdesk features in IssueCente

  • Dashboard.
  • Self service for customers through portal.
  • A fully integrated Knowledgebase.
  • Email Integration.
  • SLA Monitoring.
  • Notifications Engine
  • Inutative Searching
  • Plus many other features

Find Out More

Clearly we are more than a little biased when it comes to IssueCentre.
So given this please take a look at the following case study to find out how our help desk software is working for one of our customers.
In this instance IssueCentre is supporting their 24x7x365 operation.

To find out more explore this site to see what IssueCentre can do for you. A good starting point is the features list.

"...Helpdesk software as it should be..."


  • Timed Activity
    Record actual time worked on a ticket. Benefits Resource Planning.

  • Email Integration
    Full email support for sending and receiving emails.

  • Notifications
    Automatically update your agents and customers.

  • Security Built-in
    Multi-level access control keeps information where it should be.

  • Customer Service Portal
    Self Service access for your customers.

  • Power Search
    Find information quickly and simply.

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Helpdesk Software as it should be.



Company
First Option Solutions Ltd   (website)
Alresford, Hamshire, UK
 
Sales: +44 (0)333 9001123
Email: info@issuecentre.com
 
 
Other IssueCentre websites
www.issuecentre.com  www.bugcentre.co.uk