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Helpdesk Ticketing

So much better than so many overcomplicated rivals that try and cover all IT management, IssueCentre focuses purely on Helpdesk ticketing and ensuring its always easy, powerful and obvious to use.

Ticket Features

The ticket view for Agents provides a clean, easy to use interface with all the key information to hand. From here all aspects of the ticket may be managed.

Adding to the ticket is both simple and quick. Clicking on "Add Event" slides the update panel into view allowing the latest update to be made.

Need to send an email to the contact on the ticket? No problem just select the relevant event type and the update panel provides an email interface.

Maybe your the manager and you need to know how long this ticket has been worked on; "Ticket Metrics" will provide you with the overview you need.

The above are just a few of the features of the interface. To find out more about ticketing and out product in general please click here.

What Next

Why not take a no obligation 30 day free trial today. This trial is fully featured with all of the rich functionality of IssueCentre available to you.

Alternatively if you would like us to talk you through the product then please given us a call. We always welcome the chance to show just what IssueCentre can do.